SHIPPING AND DELIVERY
Orders are usually produced and processed within 3 to 7 business days.
Delivery times vary depending on the shipping method you select :
- For standard post, it typically takes between 2 and 4 days, depending on whether it is being sent locally or across Canada.
- For secured parcel, it’s guaranteed to be delivered on maximum 2 days for every order from Canada.
If you need your order home in a shorter time, we suggest you write to us before ordering to confirm if it’s possible. After confirmation, select international post (or Canadian Express Post) as shipping method.
Shipping costs are based on your delivery address, not the weight.
- Standard post fees: 7$ (Canada, USA)
- Secured parcel fees : 12$ (Canada)
- International shipping fees : 17$ (Other countries)
- Express post fees : 17$ (Canada)
*The amount does not include taxes
Shipping is free for Canada and USA to all orders above 100$.
Once the order has been registered, it can’t be canceled and becomes irrevocable.
The buyer is responsible of the datas when making an order. WellDunn can’t be responsible if the informations are not good and the delivery of your order fails.
TERMS AND CONDITIONS
Payments are made by Paypal, you don’t have the obligation to create a Paypal account. You need simply to have a bank account where PayPal can take money.
WellDunn‘s jewelry should be as little as possible exposed to liquid substances such as perfumes, alcohol, water etc. DO NOT shower or go swimming with! These handmade jewelry is fragile.
WellDunn can’t be responsible for any loss, theft or breakage due to the post. The jewelry is sent from Canada.
CANCELLATION & RETURNS
We usually do not exchange or refund any products.
If you have any problem or special inquiries with your order, don’t hesitate to contact us.